IC CARGO ZONE application privacy policy

1. Introduction

This Privacy Policy describes how IC CARGO ZONE, an integral part of the ictransport platform, collects, uses, stores and protects the personal data of users or truck drivers using the application. Your privacy is extremely important to us, and we are committed to protecting your personal information in accordance with applicable data protection laws.

2. Commercial Group, with its registered office at 76300 Bijeljina, Bosnia and Herzegovina, is the company behind the IC CARGO ZONE application and as such is the controller of your personal data. For all questions related to your data, you can contact us at the Email address: support@ictransport.app

2. What data do we collect and why?

When registering a user account for a driver, we collect the following personal data:

• Name: Used to identify the driver within the system.
• Phone number: Used to communicate with the driver through the app, send notifications and confirmations.

The above data is necessary for the provision of the vehicle tracking service, communication between the dispatcher and the driver, and for the management of the user account.

3. How do we use your data?

We use the collected personal data exclusively for the following purposes:

• Service Delivery: The data is used to allow drivers to access the app and use its functionalities, such as sending location, receiving orders, and communicating with the dispatcher.
• Within the company: The data is only visible to authorized employees of the company (dispatchers) for vehicle tracking, coordination of delivery tasks and communication with drivers.
• Deletion of data: Upon termination of employment, the driver's user account, including all associated personal data, will be permanently deleted.

4. Data security

We take all necessary technical and organizational measures to protect your personal data from loss, misuse, unauthorized access, disclosure, alteration or destruction.

5. Your rights

As a user, you have the right to:

• Access to data: You can request a copy of your personal data that we process.
• Correction of data: In the event that your data is incorrect, you have the right to request its correction.
• Deletion of data: You can request that we delete your personal data, unless there is a legal or legitimate reason to keep it.
• Restriction of processing: In certain cases, you have the right to restrict the processing of your personal data.
• Objection to processing: You have the right to object to the processing of your personal data.

6. Legal basis for data processing

We process your personal data on the basis of a contractual relationship that arises by accepting the Terms of Use of the ictransport platform. The provision of your personal data is a prerequisite for the use of the IC CARGO ZONE application and is necessary for the performance of the contracted services.

7. Data retention

We keep your personal data for the duration of the contractual relationship, i.e. for as long as you are an active user of our service. After the termination of the employment relationship, we permanently delete your data.

8. Backups

In order to protect data from accidental loss, we make regular backups. However, in case of permanent deletion of data, it will not be possible to restore it from backups.

9. Cookies and analytics

The IC CARGO ZONE app does not use cookies or third-party analytics tools.

10. Changes to the Privacy Policy

We reserve the right to change this Privacy Policy. We will notify you of any significant changes via the app or in another appropriate way.

11. Contact

For all questions regarding this Privacy Policy, you can contact support@ictransport.app email.